Companies that Automate their Customer Experience Expect to Double in 2022 Customer Service Survey of ActiveCampaign customers reveals those focused on customer experience automation (CXA) expected to significantly outgrow businesses leveraging legacy automation tools
Connectly App Recovers Abandoned Shopify Carts & Generates 5X Revenue WhatsApp marketing platform Connectly has created an AI-powered app to help Shopify store owners recover and generate up to 5X revenue.
Only 12% of Consumers Say Big-Box Retailers Exceed Their CX Expectations, Leaving Opportunity for SMBs in 2023 New data from ActiveCampaign reveals SMBs need to focus on problem solving and response times to compete in the new year
ShipEngine Partners With GoDaddy to Provide Discounted Shipping to Small Businesses Merchants can save on shipping costs without leaving GoDaddy
52% of Americans Plan to Return Holiday Gifts Purchased Online Survey findings from Phelps United suggest hassle-free returns are now an expected part of the holiday shopping experience—and that stricter policies could leave a bad aftertaste with consumers.
ShippingEasy Announces Carbon Neutral Shipping for Ecommerce Merchants During Holidays ShippingEasy will offset merchants’ shipping emissions by funding sustainable energy sources, in partnership with South Pole
Pitney Bowes Launches PitneyShip™ Cube, the First-of-Its-Kind Shipping Label Printer With Built-In Scale PitneyShip Cube simplifies shipping packages and ecommerce orders while saving time and space
Consumers Ready to Meet Brands in Metaverse Almost half of respondents (49%) would pay a 5-10% premium for a product or service that was supported by a quality metaverse experience. Despite consumer enthusiasm, concerns around platform safety remain
New Data from Captiv8 finds that Influencer Strategies Are “Most Important” to Driving Commerce Sales In response to a growing need for blended brand and performance marketing efforts, the creator marketing platform is publicly rolling out its new Affiliate Marketing Program, Creator Collective.
BigCommerce and Snap Create Opportunities for Merchants to Reach New Audiences, Drive More Revenue New Snapchat for BigCommerce integration gives BigCommerce merchants of all sizes the ability to easily create, manage and optimize Snapchat ad campaigns to showcase products and broaden audience reach to millions of Snapchat users
2023 Will Be Explosive for TikTok Advertising Just as TikTok continues to outpace other social media networks in terms of growth and engagement, leading ad agencies are starting to pay attention.
ShipBob Goes Global With Amazon Across Europe, Australia & North America ShipBob's new features and updates allow ecommerce brands to fulfill orders through Amazon on a global scale, along with automated FBA prep in the US.
Sendle Changes the Game for Small Businesses, Again, With its New Inflation-busting “Sendle Saver” Low-Cost Service The innovative company continues to expand its services while supporting its customers through uncertain economic conditions by offering even lower rates
Standard AI Brings Powerful E-Commerce-Level Insights to Brick-and-Mortar Retail Stores The next evolution of the Standard AI autonomous retail platform, the new Vision OS^, is the first platform to both automate checkout and offer unprecedented insights into shopper behavior and retail operations—all from one place
Amazon and Lendistry Fuel Small Business Growth with Expansion of Amazon Community Lending Program In partnership with Lendistry, this program supports urban and rural small businesses in socially and economically distressed communities with financing options to sustain and grow their businesses
Shopify’s POS Go powers a new kind of retail With POS Go, Shopify giving retailers of any size innovative hardware to deliver new shopping experiences and meet consumers wherever they are—and however they like to shop
The Future of E-commerce is Conversational 97% of consumers want to hear from brands they have subscribed to at least once a week via text message
Consumers more bullish on future of ecommerce even as inflation bites and retailers falter 81 percent of consumers say that the future of retail is online (up from 75 percent in 2021)
Digital Commerce Transaction Value to Reach $20 Trillion Globally by 2027, with eCommerce Experiencing Strong Growth 68% Growth in Digital Commerce Spend as Digital Payment Adoption Accelerates
Yottaa Announces Conversion Zone, a New Integration with Salesforce Commerce Cloud Yottaa’s customers on Salesforce Commerce Cloud can now benefit from identifying eCommerce site speeds that convert best
GoBolt Launches Same-Day and Next-Day Sustainable Parcel Delivery Electric Vehicles and EcoCart Partnership Power Carbon Neutral Last Mile Delivery
Yottaa Publishes Core Web Vitals Performance Benchmark New Benchmark Enables eCommerce Brands To Compare Their Core Web Vitals Metrics Against Industry Averages
Blueshift Launches AI Recommendations Recipes for Marketers Delivers unparalleled ease-of-use for AI-powered personalization, enabling every marketer to drive product and content recommendations on every channel
9 Signs Ecommerce Retailers Should Invest in Third-Party Fulfillment Speed Commerce shares its tell-tale signs it's time to outsource ecommerce fulfillment.
Visa Tokens Surpass Physical Visa Cards in Circulation In a sign of the growing imperative of protecting digital transactions, Visa Token Service issues its 4 billionth token
PEARL iZUMi Enables Sustainability with Centric PLM Centric Software® is delighted to announce the release of a success story about its customer, PEARL iZUMi.
Instacart Launches New “Big & Bulky” Fulfillment Solution for Retailers Nationwide Big & Bulky enables retailers to offer a wider assortment of items for same-day delivery, including large items like outdoor furniture, home office supplies and electronics. Big & Bulky launch partners include Big Lots, Container Store, Mastermind Toys, Office Depot, Spirit Halloween and Staples.
Quivers Lets Brands Take Control of VIP Programs With Ambassador Relationship Management New Platform Feature Allows Specialty Brands to Incentivize, Track and Reward Prosumers
Sezzle Announces Integration with Klaviyo Sezzle Brings Targeted Flexible Financing Messaging to Klaviyo
BigCommerce and Affirm Expand Partnership to Offer Affirm’s Adaptive Checkout™ as the Preferred Pay-Over-Time Solution BigCommerce merchants can now offer Affirm’s flexible and transparent bi-weekly and monthly payment options to their customers
Imports Slowing in Second Half of the Year But 2022 Should See Gain Over 2021 “Retail sales are still growing, but the economy is slowing down, and that is reflected in cargo imports"
CommerceIQ Launches New Revenue Recovery Automation to Reclaim Shortages and Chargeback Deductions and Improve Profitability The addition of Revenue Recovery Automation software to CommerceIQ’s all-in-one Retail Ecommerce Management Platform further drives ecommerce profitability, with a guaranteed 1 full point of profit margin improvement on Amazon within four months
Global Social Media Ad Spend Jumps 19% Year-over-Year Study reveals the latest social media marketing trends and metrics across brands, industries, and channels
Bold Commerce Teams Up with Govalo to Drive Seamless Subscription Gifting Bold Subscriptions’ New Integration Generates Supplemental Revenue Stream for Retailers and DTC Brands
49% of Consumers Believe Brands Are Neglecting In-App Customer Support Despite surge of mobile usage, only 12% of consumers say mobile support is "excellent"
Extend Launches Shipping Protection to Further Boost Merchant Profits, Reduce Costs, and Delight Customers This signifies Extend’s growth from a single to multi-product company that provides merchants with best-in-class tools to support customers, increase purchase conversion, and drive incremental revenue.
Attentive Launches Text-to-Buy with Shopify’s Shop Pay Consumers will be able to purchase directly via text message conversations with brands for a frictionless payments experience
Klaviyo and Shopify Announce Strategic Partnership Shopify is also making a strategic investment in Klaviyo to build upon the long-term collaboration between the platforms.
CommerceIQ Launches Global Retail Ecommerce Management Platform Combining Sales, Supply Chain, Retail Media, and Digital Shelf Ecommerce platform enables consumer brands to grow market share profitably in today’s inflationary and supply-constrained environment through intelligent automation, supporting over 450 omnichannel retailers in 41 countries
Brands Losing a Record $29 for Each New Customer Acquired New Research Shows a 222% Increase in Customer Acquisition Costs Puts Renewed Focus on E-Commerce Profitability and Repeat Sales
ShipBob’s Delivered Duty Paid (DDP) Shipping Solution Now Available Across Its Global Fulfillment Network ShipBob Customers Can Now Take Advantage of Seamless International Shipping to More Than 200 Countries With Duties and Taxes Paid Upfront
How DTC Ecommerce Brands Measure Performance and Optimize Ad Spend Majority of marketers still rely on flawed attribution methods and struggle to connect advertising to business results
MySize’s Smart Mirror Positioned to Serve the Rise of Hybrid Retail; Gen Z Consumers Most Likely to be Hybrid Shoppers MySize Receives Strong Interest in Smart Mirror from Current and Prospective Customers
ShipHero Expands into B2B Fulfillment with the Addition of SPS Commerce to its Warehouse Management Software Integrations The leading shipping and logistics provider is expanding its warehouse technology in order to support B2B fulfilment services and maximize growing omnichannel presence for its global customers
Retail and eCommerce Businesses are Redefining the Shopping Experience and Seeing Increased Performance with Human Insight from UserTesting Leading brands including Hallmark, Lowe’s and Patagonia benefit from the power of customer experience narratives to drive stronger customer loyalty in the digital era
Pitney Bowes Introduces Portfolio of Modular, Flexible Ecommerce Logistics Services to Support the Unique Needs of Growing Brands Designed Delivery, Returns, Cross-Border and Fulfillment services from Pitney Bowes are supported by teams of consultative experts leveraging proprietary insights & service design tools
ShoppingGives launches Customer Round-Up Donations with Shopify POS A little goes a long way – social impact platform partners with goodMRKT boosting Giving Economy for causes customers care about
Yotpo Launches Click-to-Buy, Doubles Down on SMS to Help eCommerce Brands Accelerate Path to Purchase with a Single Click Click-to-Buy nets brands up to 20x ROI; Yotpo SMSBump, #1 SMS marketing app on Shopify, bolsters capabilities to generate more revenue from mobile
March Retail Sales Grew Despite Higher Inflation March retail sales show that consumers have maintained their ability to spend in the face of record-level inflation, supply chain issues and geopolitical unrest
Square Introduces the Next Generation of Square Stand Reimagined hardware and software usher in new customer-centric commerce experience
Returns Cost US Online Retailers 21% of Order Value While more than two-thirds of retailers are taking action to lower transportation and processing costs, decision-making authority for returns improvements is split inside retail organizations
Yottaa Introduces BRAND CTRL to Enable Brands to Deliver Safe Frictionless Digital Experiences and Shopper Journeys New Solution Allows eCommerce Sites To Secure Against Journey Hijacking, Unintended Discounts, Unauthorized Extensions, and Malicious JavaScript
Mastercard SpendingPulse: Services on the Rise in March, while U.S. Retail Sales Grow 8.4%* As we lapped two years since the first Covid lockdowns, March reinforced the ongoing rebalance to pre-pandemic ways of consumer spending. From airlines to lodging, spending on services is making its comeback, while in-store retail sales are rebounding as consumer mobility increases.
Mark Fairwhale Drives Total Digital Transformation with Centric PLM™ Centric Software® helps fashion brand reshape digital infrastructure and overhaul R&D to build agile product development process
Less Than 20% of Retailers Are on Track to Meet Their Sustainability Targets, but There Are Reasons for Optimism The retail industry must work harder and faster to make a meaningful impact to deliver on climate change commitments.
Pacsun Launches “Pre-Loved Pac,” a 360-Resale Platform Enabled by thredUP’s Resale-as-a-Service New resale program allows customers to turn in gently-used clothes for Pacsun shopping credit and shop secondhand directly on its website
Above The Fray Launches AxL To Meet The Outsource Staffing Needs of Ecommerce Businesses The launch of an outsource staffing solution for the ecommerce industry specifically focused on customer support services, engineering, and design.
Drip Acquires On-Site Engagement Platform Sleeknote Acquisition will expand Drip's global presence and accelerate product leadership of its ecommerce marketing automation platform
Allbirds Partners with Trove to Launch “ReRun” Recommerce Trade-In Platform Collaboration Is a Step Forward in Allbirds’ Circularity Journey and “Flight Plan” Sustainability Goals
ACI PayAfter Launches Innovative Global BNPL Solution With Access to 70+ BNPL Lenders via Single Integration Innovative user interface a boon for merchants; provides higher BNPL acceptance rates and opportunity to serve a broader base of customers worldwide
January Retail Sales Overcome Omicron and Inflation to Show Strong Gains Retail sales powered through COVID-19’s omicron variant, inflation and other challenges to post strong increases in January, according to NRF.
Valentine’s Day Spending to Total $21.8 Billion Just over half (52 percent) of U.S. adults plan to celebrate Valentine’s Day this year, spending a total of $21.8 billion, according to the annual survey released today by the National Retail Federation
Sokin to set up the first singular metaverse world for ecommerce The global fintech will enable full ecommerce payment transactions for the first time
16 million bots and fake users are expected to “shop” online this coming Valentine’s Day The traffic is expected to come in a variety of forms, including botnets, click farms, malicious scrapers, shopping bots, fraudsters and more.
Apple empowers businesses to accept contactless payments through Tap to Pay on iPhone US merchants will be able to accept Apple Pay and other contactless payments simply by using iPhone and a partner-enabled iOS app
Bold Commerce Releases One-Click Checkout for Major Retailers Bold Checkout: Buy Now Lets Major Retail Brands Offer Amazon-Like Functionality Across All Owned Channels Without Sacrificing Customer Relationships or Checkout Customization Needs
MySize Launches FirstLook Smart Mirror, the Ultimate Omnichannel Solution for Retailers Connecting the Consumer's Digital and Physical Experience
Lightspeed Announces Direct Selling and Advertising on TikTok Merchants can link their account to TikTok and grow their business via integration
SWIRL announces Live Shopping integration with Shopify With the integration between Swirl and Shopify, sellers will be able to access all the benefits of video commerce that come with the platform while retaining complete control of their database, their payment gateway, and the customer experience.
Sync2Sell Launches Lightspeed Commerce Integrations with eBay, Amazon, & Reverb Sync2Sell.com offers Lightspeed Retail and Lightspeed Omnichannel users the ability to control marketplace eCommerce business within their Point of Sale system.
REPREVE®, Introduces New Product Certification and Innovations at Outdoor Retailer Focused efforts are advancing innovative and sustainable solutions for customers
Companies that Automate their Customer Experience Expect to Double in 2022 Survey of ActiveCampaign customers reveals those focused on customer experience automation (CXA) expected to significantly outgrow businesses leveraging legacy automation tools
Shoptalk Announces The Shoptalk ATLIS Awards Program to Recognize Retailers' Transformational Initiatives Focused on Sustainability and Diversity & Inclusion
Nordstrom Joins Top Merchants Offering Afterpay for Online and Physical Stores Nordstrom, Calvin Klein and Tommy Hilfiger among more than 100,000 global merchants to give their customers a more flexible way to pay
Tackle Market Disruption with Latest Centric Software® PLM Innovations Face supply chain and competitiveness challenges with Centric PLM™ v7.4
Retailers Dissatisfied with Returns Processes, Costs are “Significant to Severe” Eighty percent of those surveyed report that the cost of managing product returns is "significant to severe." Warehouse space and equipment costs were identified as the major cause (30% of respondents), followed closely by labor costs (26%).
Pack Green Launches Initiative to Decrease Plastic Waste New sustainable packaging initiative will seek to replace unnecessary plastic from the food and beverage and packaging supply chains
2021 Peak Holiday Shopping Sees Notable Increases in BNPL, BOPIS, Early Shopping and Fraud Buy now, pay later (BNPL) transactions increased nearly 30 percent during the 2021 holiday period. Supply chain fears prompted early shopping with a 28 percent increase in October. Buy online, pick up in-store (BOPIS) transactions increased 68 percent during the holiday season. Fraud attempts increased 14 percent within the retail sector between Thanksgiving and Cyber Monday—particularly with electronics items; average ticket price for fraud also increased within booming travel and ticketing sectors.
Bookkeep Announces Stripe, Sage Intacct and NetSuite Integrations to Improve Accounting Automation for Omnichannel Retailers Bookkeep Solutions Eliminate Manual Data Entry, Deliver More Accurate Financial Reporting, and Address the Challenges Created by New Payment Methods and Sales Channels
Backcountry Upgrades In-Store Service with Oracle With plans to expand its brick-and-mortar footprint, Backcountry streamlines in-store services with mobile Oracle Point-of-Service systems
Salesforce Fuels the Future of Commerce with New Innovations and Partnerships New innovations and partnerships empower retailers to conduct commerce anytime, anywhere. Salesforce data finds that by next year, 25% of shopping will happen beyond a brand's website, app, or physical store
SellersCommerce Launches Catalog Builder: An Online Design Tool for Sales Reps to Create Visually Stunning Catalogs and Line Sheets in Minutes Catalog Builder can significantly reduce design overheads in B2B and fast-track the overall sales process.
SoftwareReviews Names the Best eCommerce Platforms Emotional Footprint Awards for eCommerce platforms. Eleven providers in the B2B and B2C spaces have been identified as champions.
Intermix selects NuORDER by Lightspeed to drive digital transformation and hyper-localize boutiques NuORDER by Lightspeed technology will enable Intermix to place styles online faster and curate specialized, boutique experiences in-store and online
Retail Import Growth Levels Out But Volume Remains High After a year of unprecedented increases, imports at the nation’s major retail container ports are expected to return to normal growth rates in 2022 but volumes will remain high
Shopping on Social Media Platforms Expected to Reach $1.2 Trillion Globally by 2025 Growth is predicted to be driven primarily by Gen Z and Millennial social media users
U.S. Retail Sales Saw Strong Growth in December, Capping a Robust Holiday Shopping Season Retail trends continue to reflect evolving consumer preferences and demand for personalized experiences
Cart.com Acquires FB Flurry, Tripling Fulfillment Footprint and Enabling Next Day Delivery to Majority of U.S. The move bolsters Cart.com's world-class marketing services, fast-growing fulfillment, customer service, and operational capabilities as part of the company's continuing push to deliver true end-to-end ecommerce enablement at scale to high-growth and established multi-channel brands.
U.S. Retail Sales Grew 8.5% This Holiday Season Consumers splurged throughout the season, with apparel and department stores experiencing strong growth as shoppers sought to put their best dressed foot forward.
November Retail Sales Put Holiday Season on Track to Set New Records Retail sales continued to grow in November, putting the 2021 holiday season on the home stretch for record spending despite inflation, supply chain disruptions and COVID-19,
Infobip Saw Record Breaking eCommerce Activity During Cyber Week Processing 4.23 Billion Messages for Some of the World’s Most Popular Brands Total of 2.26 billion interactions across all channels including SMS, voice, email, push and Chat Apps for Black Friday, and 1.97 billion on Cyber Monday for customers across the globe.
Pantone Color of the Year 2022 A New Pantone Color Whose Courageous Presence Encourages Personal Inventiveness And Creativity.
ViuBox Announces Its Foray Into Metaverse to Motivate Mass Adoption of Technology In Fashion Industry Fashion-tech company SenseMi announces version 3.0 of ViuBox SYZ, which offers personalized fitting comments and 3D digital try-on to online shoppers.
ChargeSentry ends e-commerce merchant revenue loss by responding to and winning chargebacks automatically. Massive underserved small and medium sized merchant market is being left behind by existing chargeback response services - ChargeSentry aims to change that.
BigCommerce Merchants Achieve Record Holiday Ecommerce Sales and Outperform Industry Trends 2021 Cyber Week Trends Report finds ecommerce sales continue to grow for BigCommerce merchants, social commerce reigns and alternative payments grew, as the BigCommerce platform marked zero downtime during Cyber Week for the eighth consecutive year
Callaway Drives Efficiency into Their Business with Centric PLM Centric Software® celebrates Callaway as their 500th customer!
Nearly 180 Million Shop Over Thanksgiving Holiday Weekend In total, 179.8 million unique shoppers made in-store and online purchases during the holiday weekend, exceeding NRF’s initial expectations by over 21 million.
Klarna supercharges US offering with launch of ‘Pay Now’ option and Klarna Card With ‘Pay Now,’ US consumers can pay immediately and in full wherever Klarna is available. The Klarna Card will allow US consumers to pay anywhere using Klarna’s popular interest-free Pay in 4 solution, both online and in stores.
VNTANA Partners with JOOR to Enable the First 3D and AR B2B Sales Platform Integration with VNTANA Improves JOOR User Experience and Increases Wholesale Sales
SpotOn Unveils SpotOn Retail, the Industry’s First Omnichannel Solution Built from the Ground Up for Independent Retailers to Sell Online, In-Store, and On-the-Go SpotOn Retail enables small businesses to compete with big-box stores, meet changing shopper expectations and capture more business from record retail sales
Signifyd and Hot Topic team up to speed fulfillment, build peerless customer experience and optimize online revenue By deploying Signifyd’s Commerce Protection Platform, pop culture icon Hot Topic built a bigger fanbase, eliminated false declines and realized millions in additional revenue without additional investment in customer acquisition
Invoca Launches Conversation Intelligence Platform Certification Program: Invoca Academy With massive growth and adoption of AI-powered conversation intelligence tools and expanding use cases across organizations, Invoca Academy provides comprehensive training to close the educational gap in applied conversation intelligence
Nimble Robotics Transforms eCommerce Fulfillment, Deploying Fleets of Intelligent Picking Robots, Alleviating Record Labor Shortages Fortune 500 retailers turn to startup to address labor shortages and meet skyrocketing eCommerce growth
Half of Holiday Gift Spending Will Be Spent on Gift Cards 2021 holiday gifting report forecasts 27% increase in gift card spend
Retailers to Miss Out on $700 Million in Holiday Sales Due to Digital Payment Channels Inefficiencies Retailers are missing out on a substantial amount of sales and risk losing customers if their payment is declined.
Klaviyo Partners with Talkspace to Provide Free Therapy to Entrepreneurs Company encourages businesses to take care of themselves this holiday season by accessing free therapy through Talkspace
Mastercard SpendingPulse Anticipates 10% U.S. Retail Sales Growth Thanksgiving Week October retail sales grew 6.1%* year-over-year, marking a strong start to the holiday shopping season
Brand Owners Spending More on Packaging — and Don’t Plan To Stop Two-thirds of CPG Brand Owners Expect To Increase Packaging Spend Over Next Two Years,
Constant Contact Enhances Platform With New Features For Small Businesses Product suite updates in 2021 strengthen security, improve efficiency, and empower customers to drive results
Klarna expands flexible payment solutions, launching first Pay in 4 subscription service in the US Consumers can now pay for subscriptions with Klarna's interest-free option
ShipBob Launches B2B Fulfillment Suite for B2B Distribution & Retail Dropshipping for Brick-and-Mortar & Online Retail Sales ShipBob launches EDI fulfillment solutions for customers to explore new sales opportunities, including wholesale orders and retail dropshipping, along with a new SPS Commerce integration.
BigCommerce Launches TikTok Advertising Coupon Program to Help Merchants Drive Growth, Unlock More Revenue Program incentivizes qualified BigCommerce merchants to explore TikTok For Business to reach new audiences and showcase campaigns through creative content, smart advertising and TikTok Shopping
Quivers Adds Dealer Locator To Its Suite Of Online-To-Offline Commerce Solutions New Platform Feature Allows Specialty Brands To Further Provide An Omnichannel Experience To Consumers, Locate Nearby Retailers For In-store Fulfillment
Invoca Launches New Solution to Recover Revenue from Missed Sales and Appointment-Setting Calls Lost Sales Recovery helps businesses, especially multi-location and franchise businesses, identify and act on missed opportunities from unanswered calls. On average, 26% of sales calls go unanswered across all industries, with missed call rates as high as 60% in select industries.
Sendle joins Intuit’s Climate Action Marketplace to help small businesses kick start their journey to Net Zero With one click, small businesses can take immediate action to replace their high carbon emissions activities
NRF Predicts Highest Holiday Retail Sales on Record Holiday spending has the potential to shatter previous records, as the National Retail Federation forecast that holiday sales during November and December will grow between 8.5 percent and 10.5 percent over 2020 to between $843.4 billion and $859 billion.
Visa Helping Fuel ‘Buy Now, Pay Later’ Growth Around the World Global banks rolling out Visa Installments Solution to their customers, adding scale, brand trust and convenience to popular financing option. Klarna signs global brand deal with Visa to accelerate expansion and scale in several markets
Klaviyo Announces New Features to Help Brands Build Stronger Customer Relationships Latest offerings provide faster, more efficient ways for marketers to bring creative ideas to life
Octane AI Reveals New Integration with Recharge to Supercharge Subscriptions for Quizzes and Personalize the Shopping Experience Octane AI and Recharge customers can now benefit from seamless integration that makes it even easier to convert one-time shoppers into loyal customers with quizzes and pop-ups
Klarna and Stripe enter strategic partnership to fuel growth for retailers worldwide Retailers using Stripe can now seamlessly integrate Klarna’s payment methods in all markets where Klarna is active.
BigCommerce Launches Ads and Listings on Google, Giving Merchants a One-Stop Shop to List and Sync Products for Free Merchants can now automatically upload and sync products in their BigCommerce store to the Google Merchant Center, further reaching and attracting new online shoppers
Klarna partners with Wix, bringing flexible payment solutions to merchants worldwide Wix eCommerce merchants across 17 countries can now accept payments from their customers with Klarna, the global leader in alternative payment options
Fast Simon Unveils AI-powered Visual Discovery for eCommerce Matches Customer and Instagram Images to Inventory and Collections, Inspiring Shoppers to Buy, Increasing Cart Size and Conversion
Emplifi’s Unveils New Voice of Customer Features to Give Brands AI-Powered Marketing, Sales and Customer Service Capabilities Latest Emplifi Voice of Customer innovative features brings Decision AI and updated survey frameworks that offer valuable insights on campaign performance, product trends, and more
Shopify launches Global ERP Program Microsoft, Oracle NetSuite, Infor, Acumatica, and Brightpearl partner with Shopify to help high-volume merchants connect ERP systems with commerce capabilities
BitPay Partners with Wix Enabling Wix Merchants to Accept Crypto Payments Wix Merchants Can Quickly, Securely and Seamlessly Add Cryptocurrency Payments at Checkout
Centric Software Celebrates 500 PLM Projects Celebrating partnerships with 500 customers, over 150 of whom have chosen Centric PLM™ since the pandemic began
AdRoll Becomes a Shopify Plus Partner AdRoll, a marketing automation company, deepens partnership with Shopify to serve large ecommerce brands
BigCommerce Announces New Partner Integration With Chargify to Deliver Subscription Management Services for U.S. Merchants Nationwide New integration helps B2B and/or B2C merchants efficiently manage, track and analyze all subscription activity from within their store through Open Source Checkout
Remarkety Launches Email Capture Booster To Help Retailers Optimize Site and Cart Abandonment Launched via WooCommerce, the new solution improves cart abandonment recovery and customer identification
Pacsun Is The First Youth Fashion Retailer To Accept Crypto Currency Through Bitpay Celebrity endorsements are pushing crypto adoption making it easy for those who have it to spend, and Pacsun is offering a new place for those with crypto to enjoy youth fashion.
Invoca Announces New Functionality to Capture More Conversational Data that Drives Revenue Outbound call support, Lost Sales Recovery, global transcript search, and a "no-code" integration library, among key new features
GhostRetail Emerges to Unveil Transformative Live Video Shopping Platform with Top Retailers on Board American Eagle among the top retailers adopting the industry's first 1:1 live video shopping platform to deliver a complete in-store experience online
CedCommerce Launches Amazon Integration for Shopify Merchants The update is in light of the recent closure of the official Shopify Sales channel app. This has created a gap in the market that CedCommerce aims to fill. While only paying the usual seller fees they pay to Amazon, sellers can enjoy the benefits of the Amazon by CedCommerce app, free of any subscription cost till December 31, 2021.
Square and TikTok Partner to Help Businesses Expand Their Reach Online New integration allows Square Online sellers to sell on the leading platform for short-form mobile video - for free
ShipHero Opens Accelerator Program to Support Emerging eCommerce Startups A new accelerator program for eCommerce startups looking to supercharge their businesses with best-in-class warehouse management software, regular mentorship from the ShipHero team, and access to a community of other fast-growing startups.
New Supply Chain Program Offers Training in Critical, Growing Area for Retailers The Warehouse, Inventory and Logistics credential will give job seekers and employees the training they need to navigate the complex supply chain challenges retailers currently face
August Retail Sales Rise Despite ‘Trifecta of Macroeconomic Headwinds’ Retail sales increased during August as consumer demand outweighed the pandemic, supply chain disruptions and other factors affecting spending
Higg Launches Traceability Partner Program for Supply Chain Sustainability Collaboration with atma.io, FibreTrace, and TrusTrace Adds Technology Solutions for Identifying Sustainability Impacts, Validating Product Chain of Custody, and Advancing Supply Chain Transparency
FedEx To Increase Shipping Rates in 2022 Shipping rates to increase by an average of 5.9% due to fuel surcharge
Route to Help Fuel the First $1 Trillion Dollar-Year for US Ecommerce In Battle for Brand Loyalty, Merchants Search for Every Opportunity to Deliver Stellar Customer Experiences
PayPal Introduces Customers to the Next Digital Payments Era with the New PayPal App PayPal introduces new features and services, adding access to high yield savings, in-app shopping tools, deals and rewards, up to two-day early access Direct Deposit, and bill pay. All-in-one, personalized app provides PayPal customers with a single destination to easily and securely manage their daily financial lives and do more with their money
NielsenIQ Launches Omnisales Solution to Measure the Total Market Providing a single, deduplicated online and offline sales and share number
Shopify Markets becomes new global commerce hub for merchants Shopify Markets helps remove the complexity of international commerce and empowers independent merchants to sell to consumers around the world
Facebook launches Invoice Fast Track & Funding for Small Businesses To address the needs small businesses are facing with cash flow, Facebook is introducing two new ways for diverse businesses to access capital more easily
Sports Retailer Evo successfully responds to e-commerce growth with Kӧrber and Locus Robotics Sports retailer increases picking speed by 157% by deploying AMRs in just 53 days
Yotpo and Shopify Enter Multi-Year Platform Partnership The partnership is accelerated by a strategic investment by Shopify to develop innovative marketing solutions that help brands deepen customer relationships
Epos Now Announces New Partnership With Workforce Management Tool, Tanda The new integration will help retail and hospitality businesses unlock their workforce's full potential through automated solutions
NextSmartShip Releases GREEN Packaging Solution for DTC Brands This signifies a start to reduce the environmental footprint in its global business operation and the its mission to fulfill the vital market needs of the company's vast DTC clients.
Fast Simon Simplifies Development of Headless Commerce and Custom Storefronts New React UI Component Library Simplifies Integration of AI Shopping Optimization
New Centric Software® PLM Release Drives Complete Consumer Product Experience From product ideation to packaging and quality, Centric 8 PLM v7.3 includes powerful new innovations to transform product go-to-market
Nextech AR and Kohls Expand Augmented Reality Contract For Ecommerce Kohls in collaboration with Nextech is now significantly scaling WebAR for Ecommerce, creating thousands of new 3D models that will enhance the augmented reality experience for Kohls' customers.
U.S. Credit and Debit Card Spending Up 21% in July Strength of economy evidenced by increase in consumer card spending in 95% of the 250+ industries monitored by TSG
Shopify introduces new in-app shopping experiences on TikTok With TikTok Shopping, Shopify is the first commerce platform to bring organic product discovery and shopping tabs to TikTok, helping creators and merchants deepen their relationships with consumers
Pietra And United Talent Agency Partner To Form $500K Creator Fund To Help Talent Launch Commerce Brands The Fund Will Give Select Talent Special Access To Create Their Own Brands Using Pietra's Platform
U.S. Imports Tracking for 20% YoY Growth With China, India, Vietnam Leading Jungle Scout's 2021 Global Imports Report analyzes international trade trends; projected annual growth could be snuffed out by COVID-19 and variant spread. U.S. imports grew 33% in early 2021, with projected annual growth of 20% — barring major pandemic-related disruption, that is.
Splitit Brings “Installments, In-store, Instantly” to retail Splitit now offers merchants online and in-store installment payment options.
July Retail Sales Slow Amid Tight Supply Chain but Demand Continues as Consumers Learn to ‘Live with the Virus’ Retail sales slowed during July as retailers continued to face supply chain disruptions and increased COVID-19 vaccinations allowed consumers to shift some spending from goods to activities like going out to dinner and traveling despite the delta variant.
The Renewal Workshop Teams Up with New Balance to launch New Balance Renewed At its core, New Balance Renewed aims to extend the life of imperfect or returned items, helping to keep them out of landfills and offers customers a way to shop renewed product that is guaranteed to meet the high standards they've come to expect.
PayPal Announces No Late Fees for Buy Now, Pay Later Products Globally Eliminating late fees builds on PayPal's commitment to deliver the most customercentric, global installment solution portfolio that helps meet the needs of today's consumers and merchants.
GoDaddy Payments Adds Online Pay Links and Virtual Terminal – Providing More Ways For Small Businesses To Get Paid New payment capabilities make it easier for businesses to get paid quickly and securely without requiring a website or online store
Nexcess Introduces Sales Performance Monitor Nexcess is the First Managed WooCommerce Host to Deliver Sales Performance Insights with WooCommerce Hosting Plans
eBay Launches 2021 “Up & Running Grants” to Support Small Business Success Second annual small business support program marks $1,000,000 in total investment for grant winners, and continues mentorship and resource opportunities for all applicants, in collaboration with business accelerator Hello Alice
Alchemy Pay to Launch Virtual Crypto Mastercard and Visa Card Services The Crypto-Linked Cards are accepted across millions merchant locations in more than 200 countries and territories
Announcing Salesforce+, a New Streaming Service for Live Experiences and Original Content Series Salesforce+ content will inspire and motivate everyone -- for every role, industry or line of business -- to succeed in the digital-first, work anywhere world
Shopify Launches Entrepreneurial Space in New York City Shopify New York will support the city’s small business community through workshops, one-to-one support, and resources
Delivery Operating System OneRail Launches New Website and Branding OneRail.com brings improved content, videos, and resources to help the world's largest brands streamline their final mile delivery.
