Simplr offers companies a human-first, machine-enabled customer experience solution that meets the demands of the NOW customer across all digital channels. Offering a combination of a uniquely talented, flexible, and scalable staffing pool, AI-based technology, and actionable intelligence, Simplr allows companies to immediately expand their customer service capacity and engage customers with speed, empathy, and precision. With Simplr’s NOW CX solution, premium brands are eradicating customer neglect, turning browsers into buyers, and turning customers into fans.
Specialties: Customer Service , Machine Learning, Customer Experience, E-Commerce, Retail, Customer Support, Customer Support Outsourcing, Outsourcing, Customer Experience, and Customer Service Support
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