Ruby Has, a leading fulfillment and logistics provider for DTC ecommerce brands, today announced new partnerships with Brightpearl and Happy Returns. The partnerships build upon Ruby Has’ strategy to offer clients best-in-class solutions to meet the demands of the rapidly changing retail landscape.
With Brightpearl’s digital operations platform integrated with Ruby Has’ fulfillment data, users have even more real-time visibility into their entire supply chain operations. Along with its existing functions such as customer relationship management (CRM), order and supplier management information, financials and more, they now have fulfillment insight.
Happy Returns provides a comprehensive solution designed to automate the returns and exchange processes through its network of more than 2,600 drop-off locations. It recently joined forces with PayPal to continue to fuel its growth. The platform integrates with Ruby Has’ returns processing system, authorizing return labels for improved efficiency and visibility throughout the process.
“We’re thrilled to partner with two amazing companies that work as hard as we do to help DTC brands grow,” says Matt Carpentieri, vice president of global partnerships at Ruby Has. “We share the same vision to go above and beyond for our clients every day and look forward to offering our clients increased efficiencies to power their supply chain operations.”
"As ecommerce brands scale operations to meet increasing demand, fulfillment complexity can distract them from focusing on offering an exceptional customer experience,” said Stuart Pick, vice president of global strategic alliances and partnerships at Brightpearl. “Partnering with Ruby Has enables our merchants to fulfill more orders faster and from more locations. Our customers love the increased accuracy, reduced fulfillment costs and speedy delivery times that Ruby Has offers."
“We are excited to partner with a world-class fulfillment provider in Ruby Has,” said Andrew Pease, senior director of growth for Happy Returns at PayPal. “The partnership and integration will allow us to better serve our mutual clients, making returns beautiful for both merchants and shoppers.”