Hero

We’re on a mission to change the way the world shops, making it a whole lot more personal. From sneaker kings like Nike and Skechers to fashion brands such as Levi’s, rag & bone and UNTUCKit to disruptors like Deciem and Credo Beauty; the hottest brands in retail use Hero to bring virtual shopping to hundreds of millions of online shoppers. Through text, chat and video, shoppers can get the experience of the store without leaving their sofas — perfect for when they need real-time advice and style inspiration from someone in the know. Hero helps brands make the shift to omnichannel; accelerating sales, motivating teams and elevating the shopping experience.

Specialties: conversational commerce, messaging, mobile, chat, apps, convcomm, commerce, conversion, technology, m-commerce, e-commerce, conversational shopping, retail, omnichannel, physical retail, ecommerce, software, stores, virtual shopping, and live shopping