Centric Software is delighted to announce the release of a success story about its customer, Volcom.
Volcom is a global apparel brand, rooted in skate, snow, surf, music and art. They design, produce and distribute top-quality apparel, outerwear and accessories for men, women and kids. Volcom creates product that is simultaneously durable, sustainable, fashionable and functional.
Volcom’s brand vision is focused on turning obstacles into opportunities, and they decided to take a bold step forward. Working within a short timeline, the company evaluated and implemented Centric 8 PLM.
“Our users were dissatisfied and frustrated with our legacy PLM system. We faced a decision as a company. Should we continue on with the scheduled upgrade, or take a step back and re-evaluate our options?”
Steve Chastain, Global Head of IT at Volcom, remembers the pinch point when the company had to make a decision about their existing Product Lifecycle Management (PLM) solution. Significant portions of the product lifecycle were handled outside the system, and customization required complex coding and change management. Users were struggling.
Today, a task that used to take two weeks now takes a day and a half. Volcom has achieved greater visibility across their product lifecycle, and teams now communicate and collaborate through Centric PLM in a streamlined product creation and launch process.
How did Volcom and Centric work together to create success?