Talkdesk
Talkdesk is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability. Talkdesk CX Cloud is an end-to-end customer experience solution that combines enterprise scale with consumer simplicity. Over 1,800 innovative companies around the world, including IBM, Acxiom, Trivago, and Fujitsu partner with Talkdesk to deliver a better way to great customer experience.
Specialties: Call Center Software, Computer Software, Technology, Customer Experience, Innovation, Enterprise, Customer Service, CSAT, and CX
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Powering Retail Growth: The Next Generation of Contact Centers
Despite a Rise in Demand by Consumers for Greater Personalization, Only 30% of Retail Contact Centers Are Using AI at Scale New Talkdesk Research report, ‘Powering Retail Growth: The Next Generation of Contact Centers,’ offers insights into the technology investments that will be needed to support growing customer expectations • As retailers’ success becomes increasingly […]
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