Podium
Podium is redefining the way customers interact with local businesses. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint. With Podium, you can message your leads and customers, get reviews and feedback, and communicate easily with your team, all in one easy-to-use inbox. It powers the conversations that matter most to your business, putting you miles ahead of the competition.
Specialties: Online Reviews, Reputation Management, Review Analytics, Customer Reviews, Small Business Reviews, Customer Interactions, Customer Engagement, and interaction management
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Insights
Consumers Crave Personal, Conversational Messaging with Local Businesses
Podium, the leading communication and payments platform for local businesses, today released its 2021 Local Business Messaging Trends report, exploring what messaging and consumer preferences currently look like for brands, particularly local businesses. The report highlights that consumers crave personal, conversational messaging and that local businesses are uniquely positioned to win against online and ecommerce businesses with […]
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