Linc

Linc is an award-winning CX Automation platform delivering pre-built world-class customer experiences at scale and high-fidelity digital worker automations throughout the entire customer journey from pre-purchase to post-purchase, including solutions for brand awareness, consultative buying, buying assistance, order support, and customer retention. Linc has served billions of dollars of purchases across channels of shoppers’ choice, reducing customer service costs, turning each service moment into revenue, and engagement opportunities.

Linc’s platform empowers leading brands like Kimberly Clark, Carter’s | Oshkosh, Levi’s, Vineyard Vines, Thrive Market, and many more provide 24/7 assistance on all conversational channels, including SMS, Facebook, Google’s Business Messages, WhatsApp, and Voice connected platforms, enabling anywhere engagement and support.

Specialties: Product Recommendations, SaaS Platform, eCommerce, Decrease Cost, Returns, Customer Experience, Customer Care Automation, Chatbot, Voice assistant, Facebook Messenger, Amazon Alexa, Customer Engagement, Customer Retention, Automated Assistance, Chatbot Platform, CX Automation, Conversational Commerce, and eCommerce