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Getting Customer Experience Just Right

Thursday, May 6, 2021, 1 PM ET | 10 AM PT

The future of customer experience will rely heavily on holistic and timely data that enables a brand to truly understand its customers. People are—and will remain—at the heart of brand marketing, and the brands with the best customer intelligence will build the most lasting relationships. Delivering experiences that matter requires a connected set of data and technologies that create a more natural computing environment where technology is about improving people’s lives, not just the technology itself.

Hear from a panel of CX experts who will examine the latest trends in connecting data management, cloud and real-time decisioning to drive better digital marketing that enables brands to better serve people and build better business along the way. You’ll find out:

• The newest trends in using data and tech to power better customer experiences

• Why marketing with memory requires connecting your data management and activation layers

• How cloud advancements are bridging connected data-driven experiences

Organizers

Adweek

Online

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