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Invoca

Invoca’s Active Conversation Intelligence platform enables marketing, sales, customer experience, and eCommerce teams to understand and immediately act on the information consumers share via conversations. Through deep integrations with leading technology platforms, revenue teams can turn conversation data into automated action to enhance every digital touchpoint and human interaction, leading to better experiences, more conversions, and higher revenue. Invoca is trusted by top brands like ATI Physical Therapy, Comfort Keepers, DISH, Mayo Clinic, Mutual of Omaha, Sylvan Learning, Truist, and others. 

Specialties: Inbound Call Marketing, Call Tracking, Call Intelligence, Pay-Per-Call Advertising, Phone Leads, Marketing Automation, Marketing Campaign Management, SaaS, Call Analytics, Marketing Analytics, Conversions, and Attribution

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Customer Service

Most Consumers Want to Call Businesses, but Only Half are Satisfied with the Experience

Consumers want to call businesses directly before making a high-stakes purchase, according to a new report published by Invoca, the leader in conversation intelligence for revenue teams. The “Invoca Buyer Experience Benchmark Report,” analyzes the sentiments of 500 U.S. consumers and pinpoints the importance of the phone call in the buyer journey for purchases that require consumers […]

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